Terms & Conditions

General Terms & Conditions E-Shop and connected services.


Loc. Vallone sr71 c.s. Ossaia 52044 Cortona (AR)
P.iva / C.fis. 02216510517

Right of access by the data subject and other rights

  1. The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:
    1. the origin of personal data;
    2. the purposes and modalities of the procession;
    3. the existence of automated decision-making and meaningful information about the logic involved;
  2. The data subject shall have the right to obtain:
    1. update, correction or data integration;
    2. erasure, anonimously transformation or restriction of processed data unlawfully processed, including those for which a data conservation relatively to the purposes fro which they have been collected, or subsequently processed, is not necessary;
    3. certification that the operations in Letters a) and b) were brought to the awareness, even as regards their content, of those to whom these data were originally communicated or disclosed, except in the case when this proves to be impossible or requires the use of means manifestly disproportionate to the right being protected..
  3. The party involved has the right to totally or partially oppose:
    1. for legitimate reasons the processing of his or her personal data, even when pertinent to the purpose of acquisition;
    2. the processing of personal data that regards the transmission of advertising or direct sale material, market research or commercial communication.


In order to use the Service or any part of it, Users must provide in a truthful and complete manner by providing all the required data in the relevant form. The Users must also accept the Privacy Policy and these Terms and Conditions in full. Users are responsible for keeping their login credentials confidential.

Purchase, shipping costs and prices

Each order sent constitutes an offer to purchase the products. Orders are subject to availability and to Mirko Tartufi’s discretionary acceptance.
Users must select the products and complete the check-out, after having attentively verified the information in the order summary. The order is placed by the confirmation of the same, and is subject to payment of the price, taxes and shipping and further payment fees indicated in the order summary.
The Order Processing Receipt does not constitute acceptance of the order. The order shall be confirmed at the time the Order Confirmation is sent by Mirko Tartufi to the email address provided by the User.  Mirko Tartufi reserves the right to invalidate an order by informing the User using the email address associated with their purchase
The User shall registrate on Mirko Tartufi’s E-Shop by providing all the required data in the relevant forma long with the shipping address. Shipping costs are not included and may differ depending on the destination. Prices are shown in Euro and do not include VAT.

Payment Methods

All the payment methods available for the Users are shown in the section Shipping and Payment in the website. Mirko Tartufi uses third-party tools for its payment processing and is not connected with any of the provided payment information – such as the credit card – in any way


For all VAT-registered in Italy or intra-Comunity VAT in Europe, in ordere to get the invoice, please contact our sales department at +39 0575678685 before confirming the purchase. Our team will guide you through your purchase with solutions related to professionals of the area. For further informations please visit our page Ho.re.ca.

Products Avalaibility

Prices, descriptions, or availability of the products displayed are subject to change without notice. The photos posted are for representation purposes only and do not constitute a guarantee of the quality of the products and are adjusted relatively to the visualization tool and are, therefore, merely representatives of their aspect and size and may differ from the products themselves.
Even after the e-mail confirmation, in case of a sudden unavailability of some products for unpredictable reasons, Mirko Tartufi will provide refunding the cost of the unavailable products to the User.

Order Completion

The Order is completed in accordance with the details specified on the order summary page and within the Order Confirmation email, subject to availability of the product ordered.
Mirko Tartufi shall not be liable for damages suffered as a result of delays in delivery which are not dependent on circumstances foreseen by the parties at the time of the order confirmation.


Deliveries are made during normal business hours at the address indicated by the User and in the manner specified in the order summary.
Upon delivery, the User must verify the contents specifying any anomalies, such as the integrity of the package. When a delivery arrives, the User must inspect all packages immediately. The User shall not sign anything before making the inspection. Carefully look at every box, especially if the contents are fragile. If there is a slight tear in the box or the User suspects damages inside because there’s a rattle, he shall ask the driver to open it and inspect that box thoroughly. He has to make sure the contents are in perfect condition. If there is any damage small or large, the User must record it on the driver’s ticket before signing for it (by specifying the reason, for example: “Small tear on one box. Contents of third box broken.” Or, if he can’t open every box, shall say, “several boxes damaged, subject to inspection”) or by suddenly informing Mirko Tartufi.
If the User signs for a shipment and does not record any damage, the item is the User’s and the shipping company may not reimburse him for damages discovered later.
Any problems inherent to the physical integrity, correspondence or completeness of the products received must be reported by the contacting Mirko Tartufi.
If goods held at the courier’s warehouse, due to the repeated inability to deliver to the address indicated by the Purchaser at the time of the order, are not collected within 5 working days, the order will be cancelled automatically and the Seller will arrange whether to repay to the Purchaser the entire amount (except for the perishable products, i.e. Fresh Truffle and shipping costs) or by taking account of the related transport and storage costs.
Mirko Tartufi can not be held responsible for errors in delivery due to inaccuracy or incompleteness in filling in the purchase order by the User, for any damage occurred to the Products after delivery due to the carrier or delay in delivery attributable to it..

Age Requirements

The Users declare to be of age according to the laws of the government. If they are under 18 years old, they may not use the E-shop under surveillance. It is however forbidden the use for those who are less than 13 years old.

Right of Withdrawal

In case of purchase of products or services on Mirko Tartufi’s E-Shop, the User has the right to terminate the contract without giving any reason within 14 days. The withdrawal period will expire after 14 days from the day when the User or a third party – other than the carrier and indicated by the User – acquires the physical possession of the goods. To exercise the right of withdrawal, the User is obliged to inform Mirko Tartufi of the decision to withdraw by an unequivocal statement sent to the contact.

Effects of Whithdrawal

If the User withdraws from the contract, he will be refunded of all payments received in favor of Mirko Tartufi, including the cost of delivery (except for additional costs arising from the possible choice of a type of delivery other than the least expensive type of offered standard delivery) without undue delay and in any event no later than 14 days from the day when Mirko Tartufi is informed of the User’s decision to withdraw from this contract. These refunds will be made using the same means of payment used by the client during the initial transaction, unless the User has expressly agreed otherwise; in every case, the User will not incur any costs as a result of such reimbursement. The redemption may be suspended until receipt of the goods or up to the demonstration by the User of having sent back the goods, whichever is earlier. The User shall send back the goods and deliver them to Mirko Tartufi within 14 days from the day on which the client communicates the withdrawal from the contract. The deadline is coincides with the day when the goods are sent back before the expiration of the 14 day period. The costs of returning the goods will be paid by the User. The User is only responsible for the decrease in value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Limitations to the right of withdrawal of Products

Damaged products or used goods, even in part, are not replaced or refunded. The User must put in the packing box a copy of the delivery note received.


The User, who buy as a consumer, have the right to warranty on products and services purchased in 24 months from purchase limits and conditions established by law, provided that it is communicated to Mirko Tartufi of defects found, in the same way provided for the withdrawal within two months after discovery. To exercise the right to guarantee, the User is obliged to return the product by following the instructions indicated in the specific section of the SITE or, failing that, by contacting the Mirko Tartufi.

Deleting User account and account termination

Users eventually registered can cancel their accounts and stop using the Service at any time, through the interface of Have a Good Tie or by directly contacting Mirko Tartufi through the form in the E-Shop or by phone.
Mirko Tartufi, in case of breach of the Terms by the User, reserves the right to suspend or terminate the User’s account at any time and without notice.
The User expressly releases and exempts Mirko Tartufi from any liability, to the extent permitted by the applicable law, relating to possible damage or claims of any kind, including direct, indirect, punitive, incidental, special damages related to loss of profits, loss of revenues, loss of data or costs of substitution consequential or anyhow connected to the present agreement.

Resale of Servie

Users are not permitted to reproduce, duplicate, copy, sell, resell or exploit any portion of the Mirko Tartufi’s E-Shop and its services without the expressed permission of the Mirko Tartufi, guaranteed directly or through a specific reseller program.


The User agrees to indemnify Mirko Tartufi (as well as any company controlled by him or affiliates, representatives, directors, agents, licensees, partners and employees) from any obligation or liability, including any legal fees incurred to defend themselves in court, which may arise in respect of damage caused to other Users or third parties, with regard to online uploaded contents, the violation of the law or the terms of the present conditions of service.

Privacy Policy

For information on the use of personal data, Users should refer to the privacy policy of Mirko Tartufi.

Intellectual Property Rights

All trademarks, nominal or figurative, and all other marks, trade names, service marks, word marks, illustrations, images, or logos that appear concerning Mirko Tartufi are, and remain, the exclusive property of Mirko Tartufi or its licensors and are protected by the laws in force on trademarks and by related international treaties.

Limitations of Liability

Mirko Tartufi, within the limits as currently set out by the applicable legislation, is liable for damage under contract and in tort to the Users or third parties only when such damage is the immediate and direct consequence, through willful misconduct or gross negligence, of the activity of Mirko Tartufi E-Shop.
The User expressly releases and exempts Mirko Tartufi from any liability, to the extent permitted by the applicable law, relating to possible damage or claims of any kind, including direct, indirect, punitive, incidental, special damages related to loss of profits, loss of revenues, loss of data or costs of substitution consequential or anyhow connected to the present agreement.

Changes to these Terms

Mirko Tartufi reserves the right to modify these Terms at any time, informing Users by publishing a notice within Mirko Tartufi.
Users who continue to use Mirko Tartufi after the publication of the changes accept the new Terms in their entirety.

Assignment of the Contract

Mirko Tartufi reserves the right to transfer, assign, dispose of by novation or subcontract all or any rights or obligations under these Terms, as long as the User’s rights under the Terms are not affected.
Users may not assign or transfer their rights or obligations under these Terms in any way without the written permission of Mirko Tartufi

Governing Law and Jurisdiction

These Terms and any dispute concerning the implementation, interpretation and validity of this agreement are subject to the law, the jurisdiction of the state and to the exclusive jurisdiction of the courts of Arezzo